Roles and Responsibility
Summary: To perform quality checks, resolving issues and replying to customer queries and ensure direct debit clearing, Follow-up with users on clearing the webcycle invoices, support customers and management with required reporting’s.
To ensure that the Vendor Aged Invoices are followed up with and cleared to ensure timely payments of Vendor Invoices
To follow up on the Webcycle Invoices and clarify doubts for Business Users and Shared Services Team
To ensure accurate quality check performed on the sample extracted on daily basis
To clear the Direct Debit Payments received in Bank Accounts
To ensure all errors / issues are recorded appropriately and have corrective and preventive actions updated in alignment with the team.
To demonstrate Problem Solving capabilities in resolving issues and customer queries.
To share feedback with Shared Services Team and report issues proactively
Identifying and sharing process improvement ideas and take accountability in having it completed.
To ensure all reporting activities to customers and management.
Documentations to be reviewed; updated on regular basis
Compliance:
No audit observation on the processes by ensuring to document all processes which are followed
Review Compliance with respect to Internal, SOX and other Controls
Develop a Control Framework and Track activities
Ensure there are no SOD conflicts between roles in the process
Support on Adhoc reporting required by Team leader/Customer
Knowledge and Skill –
E2E Knowledge of Accounts Payable – Procure to Pay Cycle
Advanced Knowledge of Excel and SAP
Effective verbal, written communication and interpersonal skills
Minimum Qualification –
Graduate/Post Graduate in Accounting with specialization in finance or any other accounting degree
Experience –
2-4 years of experience in Accounts Payables Process, Reporting, Accounting etc.
Should have managed external customers/vendors/stakeholders as a part of the role
Should have Transition Experience
Knowledge of any European Language would be an added advantage( French, Spanish, Italian, Dutch etc)